Tips for getting help

Community > Tips for getting help

We are a community based open source project and we really welcome and value your Contributions. We have various ways of getting help via the Discussion Forums or Mailing Lists.

Here are a few tips to help us to help you

  • which version of ActiveMQ are you using? (and if you are using a SNAPSHOT, which date?)
  • are you using queues or topics and are you using persistent or non persistent messaging?
  • details of your environment can help too such as
    • operating system
    • JVM version (1.6, 1.5, or 1.4)
    • application server; spring, tomcat, J2EE etc?
  • remember you can always get full commercial support if you want a dedicated support team.

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