Support

Support is divided into two main categories - community and commercial.

Community Support

This is an open source project so the amount of time community members have available to help resolve your issue is often limited as most help is provided on a volunteer basis. However, it is free and you are often able to discuss issues with the developers who actually wrote the code you are running.

If you want community support then please contact us. If you’re fairly certain you’re hitting a bug please report it via one of our issue trackers. Be sure to review these pages carefully as they contain tips and tricks about working with Apache communities in general and ActiveMQ in particular.

Commercial Support

If you want to get priority help, need to get up to speed quickly, require some training or mentoring, or need full 24 x 7 production support you should contact a commercial company specializing in ActiveMQ support such as…

  • apifocal is a Professional Services company. Headquartered near Washington, DC, USA, APIfocal provides consulting and training for leveraging the Apache Integration stack and commercial ESBs at large scale, adding automation and devops capabilities.
  • Amazon Web Services provides Amazon MQ, a managed message broker service for Apache ActiveMQ “Classic” in the cloud. Amazon MQ manages the work involved in setting up an ActiveMQ message broker, from provisioning the infrastructure capacity you request–including server instances and storage–to installing the broker software itself. Once your broker is up and running, Amazon MQ automates common administrative tasks such as patching the operating system and ActiveMQ software
  • HYTE Under the Apache License, HYTE offers HYTE MQ, an Open Source package of Apache ActiveMQ which provides enterprises a single distribution to support all DevOps pipelines and allows deployment in any environment: containers, cloud and on-premise. HYTE MQ is pre-configured with deployment and consulting best practices to ensure stability and ease of maintenance. HYTE’s commercial offerings include: HYTE Console which provides a self-service, multi-tenant management capability across ActiveMQ and IBM MQ deployments, numerous production support packages, multi-platform message bridging, and consulting services.
  • OpenLogic by Perforce has a team of ActiveMQ experts ready to help you, providing 24/7 support for troubleshooting issues and outages, consulting on architecture and design, instructor-led hands-on training. In addition to supporting many Apache packages OpenLogic’s enterprise architects have expertise in over 400 open source packages.
  • Red Hat offers AMQ, a supported distribution of Apache ActiveMQ that includes enterprise developer and production support as well as training and consultancy for enterprise deployments.
  • Savoir Technologies, Inc provides enterprise consulting, training and support for ActiveMQ “Classic”, ActiveMQ Artemis, and a host of other Apache service containers. Savoir can provide best practice mentoring for developing with ActiveMQ and ActiveMQ Artemis, as well as architectural/design reviews, troubleshooting and SOA infrastructure implementations. Savoir’s staff includes some of the contributors of ActiveMQ and ActiveMQ Artemis who are on the ground consulting and are familiar with real world implementations and issues.
  • Total Transaction Management (TTM) provides ActiveMQ consulting and support, as well as security and monitoring add-on products and reference guide for ActiveMQ.
  • Tomitribe are experts in Tomcat and ActiveMQ integration, champions of Open Source and Java EE.  Tomitribe offers consulting, training and support for TomEE, Tomcat, ActiveMQ, CXF and more.
  • Yupiik contributes and commits to the Apache ActiveMQ project. Provides consulting, training and support for Apache ActiveMQ and related projects like Apache Karaf, Apache Camel, Apache Kafka, Apache Unomi.

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